Smiley Travels

You can also earn Smiley Travel Points by referring your freinds.. You can invite your Friends by choosing the option 'Invite Friends' under the Benefits Option....

Smiley Travel is a Zielone loyalty program (the "Program")

  • When you book and travel with us, we give you 1 point for every 8 Km travelled to be redeem. This redemption does not include any taxes and fees.
  • All bookings must be made online. You can only collect points or redeem points at eligible Smiley Travel outlets, Pay the difference amount only if it exceeds the redeem points.
  • All the registered users can avail this program by selecting this offer.

Collecting Travel Point (Smiley Travel Program)

  • Collect 1 point for every 8 kms you travel. Minimum 800 points is required to redeem.
  • On completion of each trip will credit travel points to your account.
  • Smiley Travel points will be credited only for the registered person who has booked the vehicle for hire.
  • The points gained before joining the smiley travel program will not be considered for redeem.
  • Any issues regarding the points issued should be reverted to Zielone within 72 hours.
  • You can view your points by signing to your Zielone account.

Users will not be able to collect points for the below listed scenarios

  • Any bookings made with an affiliate site.
  • Any bookings made before user opts for Smiley Travel Program.
  • Based on the terms and conditions we will consider the discount coupon and voucher code.
  • Any bookings made through Group Travel Services.
  • Bookings points availed cannot be clubbed with any other points.

Redeeming Travel Points

  • Once you reach 800 points, we will allow you to redeem at any eligible Smiley Travel Affiliates.
  • You can redeem your Points online, or email us and we will make your booking for you.
  • You can redeem the points only before the expiry date.
  • Points are subject to all applicable booking terms and conditions. You will not collect a point when you redeem your free travel. Collected points have no cash value, and you cannot redeem your Points for cash.
  • If you have more Points to redeem, you can choose which booking you want to apply it to.
  • You cannot combine your Points with any other offer, discount coupon, voucher or code, unless the terms for each of these say you can. This means that when you book and redeem your travel points, you generally will not be able to get an additional discount on that booking.
  • Points are subject to all applicable cancellation policies that are passed onto us by the Smiley Travel Affiliates.
  • If you cancel your booking within cancellation period, we will return it to your account within 72 hours of your cancellation. If you cancel outside of the cancellation period, this will not be returned to your account.
  • If you want to change the dates of a booking that includes the Points you redeemed, you will need to cancel the booking, wait for the Points to be returned to your account, then rebook so you can apply your Points to your new booking.

Changes and Termination

  • Within 12 months if you don’t travel once, the membership for smiley travel points will get cancellation and all the points will be nullified and your account will be deactivated.
  • Periodically the terms and conditions to the Smiley travel may change without any notice.
  • Any changes made to the Smiley travel will be informed to the user via email / updated on the
  • Points are subject to all applicable booking terms and conditions. You will not collect a point when you redeem your free travel. Collected points have no cash value, and you cannot redeem your Points for cash.
  • In case of Smiley Travel Program Closure, users will have 30 days from the closure date to redeem the points else the points will be lapsed.

General Welcome Rewards Terms & Conditions

  • We reserve the right to discontinue your membership if you act fraudulently or use our loyalty program in a way that does not comply with our terms and conditions, or any federal or state laws, regulations, statutes or ordinances.
  • If we discontinue your membership, you may lose your collected points and benefits. We also have the right to take appropriate administrative and/or legal action, including criminal prosecution if necessary.
  • While you are signed up to Smiley Travel, we may communicate any updates to your account or transactions to you by email. We may take back your points at any time.
  • You cannot sell or transfer your travel points, or combine them with another member’s points. Points are not transferable if a member dies, if there is a domestic relations issue, or otherwise by operation of law.
  • You agree that all disputes, claims and causes of action like these are resolved individually, without needing to use any form of class action, and exclusively by the appropriate court located in Bangalore, India.

If you have any questions about these terms and conditions or your rights and obligations, these will be governed, and construed in accordance with, the laws of the INDIA.

The Program is void where prohibited by law. Our failure to enforce any provision of these terms and conditions shall not constitute a waiver of that or any other provision. Our decision on all questions or disputes regarding the Program is final.

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